Privacy Policy

The Food Bank may use the information we collect for the following purposes:

- Send you information about Oregon Food Bank’s programs, services and needs that we believe will interest you

- Provide and maintain our services, including processing payments and fulfilling orders.

- Communicate with you about your account or services, including responding to inquiries and offering customer support.

- Improve and personalize your experience with us, such as tailoring content or advertisements.

- Offer public recognition for financial donations; any donor may request public anonymity when making a donation or by contacting DonorServices@foodbankcenc.org. 

- Protect the security or integrity of the site.

- Protect against a threat of safety or destruction of property.

- To comply with legal obligations and resolve disputes.

The Food Bank does not sell or rent the names or other personal information of community supporters — including donors, volunteers, website users, newsletter subscribers and online activists. We may share your personal information with third parties for the following purposes:

Service Providers: Oregon Food Bank may share your information with trusted third-party service providers who assist us in operating our business and providing services, such as payment processors, IT providers, and analytics services.

Legal Compliance: Although unlikely, Oregon Food Bank may disclose your information if required by law, such as to comply with a subpoena, regulation, or legal process. We will provide this information, to the extent technically possible, upon request and receipt of the appropriate documentation. Disclosure may also occur if we consider it necessary to protect our legal rights, or if the information relates to actual or threatened harmful conduct.

Food assistance partners: Oregon Food Bank may share your information with food assistance partners within our networks for the purpose of connecting you with hunger relief updates in your area of interest/local community and/or in order to eliminate duplicate outreach, mailings, etc. Such sharing will take place in a manner consistent with the individuals’ preferences and applicable privacy laws and practices. To opt-out of sharing, please contact us at the information below in section 9.

The Food Bank uses cookies and similar tracking technologies to collect and store certain information about your usage of our website. These technologies help us provide a better, more personalized experience and analyze user trends. You may manage your cookie preferences through your browser settings.

Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Google Analytics: We use “Google Analytics” to collect information about use of this Website to help improve user experience on our Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other sites they used prior to coming to this Website. Google Analytics collects only the IP address assigned to you on the date you visit this Website. We do not combine the information collected through the use of Google Analytics with personally identifiable information. If you do not wish to participate in our use of the Google Marketing Platform, you can opt out by visiting Google’s Ads Preferences Manager.

By accepting this Privacy Policy, you consent to the processing of your information by these third party service providers. The protection of information collected by these third party service providers is governed by their privacy policies and related terms. Please visit their websites to review such privacy policies and related terms.

The Food Bank uses industry-leading security measures to protect your personal information — including encryption, firewalls, and secure server protocols. However, we understand that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

The security measures we take may not prevent all loss, misuse or alteration of information on our website. The Food Bank is not responsible for any damages or liabilities relating to such security failures. It is understood that unauthorized third parties may access data and communications, including email, when communicated via the internet. Although the Food Bank’s website includes links to other websites, we cannot ensure the privacy practices of those sites.

Though we offer opportunities such as volunteer service to families and school groups, the Food Bank does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the information provided below.

All information provided to Food Bank is transmitted using Secure Socket Layer (SSL) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The VeriSign Secured Seal is featured on our donation pages verifying security status. 

Online donations and other financial transactions completed through Food Bank pages comply with Payment Card Industry Data Security Standards (PCI DSS). PCI DSS is the payment card industry security requirement for entities that store, process or transmit cardholder data. 

Account information is placed on secure portions of our site that are only accessible by a limited number of qualified employees of the Food Bank.