Volunteering during COVID-19

The Food Bank greatly relies on our volunteers, especially in times of crisis. On top of our standard, daily, safety and hygiene processes, we have several additional measures in place to protect volunteers & staff during COVID-19. Visit the Extra Health Precautions section on our COVID-19 response page to learn more.

Volunteer at The Food Bank

Woman in purple mask picks up a cardboard box from a stack, text to left of her reads Smaller Groups, Same Big Impact

Volunteers are the heart and soul of the Food Bank’s mission. Every day, Food Bank volunteers are making a tangible contribution to our communities. Volunteers are vital to ensuring nutritious food reaches our neighbors in needs. We could never do this important work alone!

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Volunteer hours last year
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Full-time employee equivalency

Raleigh Branch

Exterior of Raleigh Branch. White, stone building with bright green portico and matching lettering. Food Bank of Central & Eastern North Carolina
Volunteer at Raleigh

Durham Branch

Exterior of Durham Branch. Red brick building with white letters reading Food Bank of Central & Eastern NC
Volunteer at Durham

Greenville Branch

Exterior of Greenville Branch. Red brick building with white and brown sign reading Food Bank of Central & Eastern NC
Volunteer at Greenville

New Bern Branch

Exterior of New Bern Branch. White stone building with large truck parked out front. Green sign reads Food Bank of Central & Eastern NC
Volunteer at New Bern

Sandhills Branch

Exterior of Sandhills Branch. Black & white photo of paneled building with white sign reading Food Bank
Volunteer at Sandhills

Wilmington Branch

Exterior of Wilmington Branch. Warehouse with large Food Bank truck backed into loading dock and white sign reading Food Bank.
Volunteer at Wilmington

“I enjoy volunteering immensely–it feels like genuinely useful work, and is a nice physical break from my screen-heavy job. I’ve also enjoyed the opportunity to learn more about the food distribution system in the US–to see what happens to extras/seconds/damaged/other unwanted items from supermarkets/producers, what happens to stuff you give to food drives, what the government does and doesn’t do to ensure food security.”  -Volunteer


The Food Bank is honored to be certified by Points of Light as a Service Enterprise! Our certification signifies that we have the capability and management expertise to strategically use our amazing volunteers to make an even bigger difference, not only in our warehouses, but in our communities. This is a prestigious accomplishment, and we are proud to join the top 11 percent of nonprofits nationwide in volunteer management and organizational performance.

Frequently Asked Questions

All volunteers must register online. Registering online is the same as reading and signing the paper Volunteer Information Form we used before. Now, this step does not delay starting the volunteer project by taking up time that could be used to feed neighbors in need!

  • The Food Bank’s Raleigh Branch is located at 1924 Capital Blvd. Please park near the blue volunteer entrance located at the northern side of the building, facing Crabtree Blvd (or the left-hand side when facing the building from Capital Blvd). Volunteers can check-in in the Volunteer Lobby.
  • The Food Bank’s Durham Branch is located at 2700 Angier Avenue, Suite A Durham, NC 27703
  • The Food Bank’s Greenville Branch is located at 1712 Union Street Greenville, NC 27834
  • The Food Bank’s Wilmington Branch is located at 1314 Marstellar Street Wilmington, NC 28401
  • The Food Bank’s Sandhills Branch is located at 195 Sandy Avenue Southern Pines, NC 28387
  • The Food Bank’s New Bern Branch is located at 205 South Glenburnie Road New Bern, NC 28560

Our projects vary based on what is in the warehouse at the time. Generally, you will be determining whether food is safe or unsafe and then putting it in family-sized containers. Projects typically include building food boxes, sorting and repackaging of produce, groceries, bulk dry items like pasta or rice, or labeling food containers.

Yes. This will be addressed at your onsite orientation on the day you volunteer. As a general rule, we recommend people leave valuables locked inside their vehicle for the session.

To allow for effective instructions and full sessions, we ask all group and individual volunteers to arrive by the beginning of your session and to stay until the end of the session.

Volunteers under the age of 16 must be accompanied by an adult at all times. Volunteers 12 years and older are welcome to volunteer during our regular sessions. Volunteers 5-11 years old are welcome to volunteer during our Kids Day sessions only.

NOTE: During COVID-19 we are limiting volunteering to ages 16-60, to best protect vulnerable populations. Thank you for your understanding and cooperation.

The Food Bank recommends a ratio of 1 chaperone: 5 youth volunteers. Please note that these chaperones do count towards your total number of reserved volunteer spots.

Chaperones are required to remain with their vol