
Food Bank Monthly Sustainers

Despite steep cuts to federal food, funding, and hunger relief programs, the Food Bank remains as a consistent and trusted resource for families across central and eastern North Carolina.
Become a Monthly SustainerRight now, more than 607,000 people in our region don’t have the resources to consistently keep food on the table. That’s one out of every seven neighbors we run into at the grocery store, at school, or out pumping gas. And hunger’s impact is growing even deeper in communities that have faced barriers and exclusion for generations.
Through it all, thee Food Bank is here for the community, thanks to our Sustainer community. We’re beyond grateful for the trust our monthly donors place in us. And we thank you for your interest in being a fundamental part of our vision for a future where no one goes hungry — no matter where we live, where we’re from, who we love, or the color of our skin.

Common Questions
-
How do I tell if I’m a sustaining donor?
Do you make a regular, monthly contribution to the Food Bank? Then you’re a member – and we are so grateful for your support! Together with our other Monthly Sustainers, your contributions provide food to people in need while building long-term solutions to end hunger in our communities.
-
I’d like to increase or change the monthly amount I have been giving.
Thank you! Every $1 increase in your monthly gift can provide 60 more meals over a year.
You can change your monthly payment amount at any time through our Donor Service Center by logging in with the email information associated with your online gift. If you need assistance, don't hesitate to email our team at sustainers@foodbankcenc.org. We're happy to help!
-
When will my sustaining gift process each month?
Your gift will be charged automatically on the same day each month. For example, if you set up your sustaining donation on the 14th of the month, your future donations will be charged each subsequent month on the 14th as well. You can change the date of your gift by contacting our team at sustainers@foodbankcenc.org.
-
How can I update my credit card number or expiration date for my monthly sustaining gift?
There are several ways to update your account:
1. Update your information yourself online via our Donor Service Center. Once logged in, scroll down and click the ‘Manage Recurring Donations’ button. From there you can view your giving summary, manage contact information, and set up and edit recurring donations.
2. Email your request to our team at sustainers@foodbankcenc.org. Let us know a good time and phone number to call you between 8:30 a.m. and 5:00 p.m., Monday through Friday. We'll reach out to update your information over the phone.
3. Mail your request – be sure to include your full name and a contact number so we can follow up with you. Our address is:
Food Bank of Central & Eastern North Carolina
1924 Capital Blvd.
Raleigh, NC 27604 -
Does the Food Bank sell my name to companies or other nonprofits?
No. When you donate to the Food Bank, we will not sell, trade or share your name, email address or any other personal information with any other organization.
-
Why do I have to confirm my card number when updating expiration or security code info?
The Food Bank adheres to all laws and regulations pertaining to handling of donor credit and debit card account information. To keep accounts as secure as possible, we do not store credit card information locally. When you provide your new expiration date or security code, we must also verify the card information to complete the update.
-
Are my monthly donations tax-deductible?
All contributions to the Food Bank are tax-deductible to the fullest extent permitted by law. You will receive an annual statement by January 31 that lists all your donations from the previous calendar year.
-
I’m a Sustainer, but I received an email or mail request to donate.
Sustainers are among the Food Bank's most valued supporters, and we do our best to keep you up to date on the latest news, program updates, stories of impact, and opportunities for further action. Sustainers receive only limited solicitations from, so you should hear from us when we have big news about a match or an exciting opportunity that we think you’d like to know about.
If you’re receiving emailed or mailed donation requests more frequently than four times per year, it’s a mistake. Please contact us to help resolve the issue at sustainers@foodbankcenc.org.
-
I’d like to make a one-time contribution in addition to my monthly Sustaining gift.
That’s wonderful, thank you! There are several ways to give:
- Make a one-time donation online at any time.
- Make your gift over the phone by calling our Donor Services Team at (919) 875-0707, choose option 5.
-Mail your donation to our headquarters:
Food Bank of Central & Eastern North Carolina
1924 Capital Blvd
Raleigh, NC 27604Questions about donating stock, making an IRA transfer, or anything else related to a one-time gift? Email our team at donorservices@foodbankcenc.org.
-
How can I cancel or pause my sustaining gift?
You can stop or suspend your monthly giving at any time.
Send an email to sustainers@foodbankcenc.org or call us (919) 875-0707, choosing option 5.
Please be sure to let us know your name and address so we can confirm we are canceling the correct donation. We will respond to confirm that we have stopped or paused your monthly contributions.
-
How can I see my gift in action through the mission of the Food Bank?
We would be thrilled to show you how your sustaining gift helps to end hunger in our communities!
Sustainers are among the Food Bank's most valued supporters! We do our best to keep you up to date through mail and email on the latest news, program updates, stories of impact, and opportunities for further action.
You can also stop by for a tour of your local Food Bank Branch or visit a food distribution site near you. Contact us at (919) 875-0707, choosing option 5, or by emailing sustainers@foodbankcenc.org to set up a time and location.
Stay connected to the Food Bank
Sign-up to receive emails with updates, resources, and ways to get involved.