Safety & Liability Agreements

The safety and well-being of everyone who walks through the Food Bank's doors is our top priority.

At the Food Bank, our first priority is the health and safety of our volunteers, staff, partner agencies, and every neighbor who walks through our doors.Ā 

We set clear standards to safeguard the food we receive, handle, and distribute — and to protect everyone who plays a role in ensuring food and other essential resources reach families in our communities.

The agreements and policies below put that commitment into practice and outline the responsibilities and conditions of volunteering with the Food Bank. Please review them carefully before participating. By volunteering at the Food Bank, you agree to uphold these standards and follow all related guidelines and instructions from our staff — and you understand that a volunteer’s status may be terminated at any time by the volunteer, or by the Food Bank for any reason, with or without cause.

Thank you for helping us maintain a safe, welcoming, and respectful environment for everyone!

Accepted Practices, Assumption of Risk, and Waiver of Liability

When you participate in a volunteer activity at Food Bank distribution centers, from home, or out in the community, you agree to the following.

I acknowledge that I have voluntarily applied to the Food Bank of Central & Eastern North Carolina’s volunteer program. I understand that the scope of my volunteer relationship with the Food Bank is limited to a volunteer position and that no compensation is expected in return for services provided by me; that the Food Bank will not provide any benefits traditionally associated with employment.

I fully understand and appreciate that my volunteer activities may have inherent risks that may arise from the activities themselves, the Food Bank’s operations, my own actions or inactions, or the actions or inactions of the Food Bank, its Directors, Officers, Employees and agents, other volunteers, and other present at the Food Bank. These risks may include, but are not limited to: working around vehicles, lifting objects, packing, delivering, loading, unloading and carrying heavy items, and performing repetitive tasks. I assume full responsibility for any and all risks of bodily injury, death, or property damage caused by or arising directly or indirectly from my presence or participation at the Food Bank.

In connection with my voluntary involvement in activities undertaken for, and/or with the participation and support of the Food Bank, I hereby agree, for myself, my heirs, assigns, executors, and administers to release and discharge Food Bank and its partner agencies from all claims, demands, and actions from injuries sustained to my person and / or property as a result of my involvement in volunteer activities. I agree to release and hold Food Bank harmless from any cause action, claims or suit arising there from.

If the volunteer is under 16 years old, you also agree to the following:

"As parent or guardian with legal responsibility for the volunteer, I consent and agree to all terms and conditions stated on this page. By signing up for a volunteer shift, I agree that my child is participating in activities that have potential risk of injury and waive the Food Bank of Central & Eastern North Carolina of any liability."

Confidentiality Policy

  • The Food Bank requires that strict confidentiality be maintained with respect to all information obtained by volunteers concerning the organization, as well as clients and others they serve.Ā 
  • A volunteer shall not disclose any information obtained in the course of his/her volunteer placement to any third parties without prior written consent from the organization. This includes but is not limited to information pertaining to financial status and operations such as budget information, donations of money or gifts in kind, privileged donor information, information pertaining to clients, staff or other volunteers.Ā 
  • Failure to comply with Food Bank confidentiality policies may result in corrective actions, including dismissal of the volunteer and, if warranted, legal recourse.

Safety Practices

  • All volunteers are prohibited from rough housing, running in the warehouse, jumping on and off the loading docks, walking under racking, and/or general horseplay.
  • Closed toe shoes must always be worn in the warehouse. Always watch footing around pallets, as they can be trip hazards.
  • Always use proper lifting techniques: when lifting heavy objects, use your legs to push upwards, keep your back straight and your body balanced. Never attempt to lift more weight than you can comfortably manage.
  • Volunteers, neighbors, or other visitors may not bring or possess firearms or other weapons while on our premises.
  • Court Ordered volunteers must be approved by the Food Bank's Volunteer Engagement team prior to any shift.

Media Release

I give the Food Bank of Central & Eastern North Carolina and its affiliates the right and permission to use, publish, and/or copyright pictures, images, audio, video, and text quotations of/from me for the purpose of illustration, advertising, and promoting the Food Bank network through any communication medium.Ā 

The Food Bank and its affiliates have the right to change or alter this material — and have have the right to use the material for the foreseeable future.

Smoke, Tobacco, and Weapon-free Campus

Smoking, any other use of tobacco products, and vaping are prohibited on the Organization’s premises at all times. Under no circumstances is smoking, any other use of tobacco products and vaping permitted while performing job duties or while on Organization business.

With the exception of on-duty law enforcement officers or authorized security personnel, Food Bank maintains a strict weapons-free campus and environment. Individuals will not possess, carry, store, or transport any firearms, ammunition, explosives, knives, or other dangerous weapons anywhere on campus or at any Food Bank-sponsored event — including in vehicles parked on the property. A violation of this policy will result in the immediate termination of service and potential referral to law enforcement.

Good Manufacturing Practices (GMPs)

  • Volunteers shall wash hands with soap and warm water before beginning work, and after eating, drinking, smoking, using the restroom, or otherwise soiling hands.
  • Volunteers shall not bring food, beverages, or personal belongings into the warehouse area or wherever food is processed and/or stored. (Drinking water is permitted.)
  • Volunteers shall not place any personal items in any refrigerator or freezer used for product storage or distribution.
  • Volunteers shall notify a supervisor of any infectious disease or conditions to which they may have been exposed and are subsequently not to handle food.
  • Volunteers having boils, sores, infected wounds or any other infection or communicable disease shall not handle food.
  • Glass, brittle plastic, or ceramic items are not permitted in the warehouse area or wherever food is processed and/or stored.
  • We have allergen control procedures to keep products containing allergens from cross-contaminating other products. IfĀ any product spill occurs, please notify a supervisor immediately so that they can take appropriate action.
  • We have control procedures to prevent broken glass, brittle plastic, and ceramics from contaminating products that we handle. IfĀ any breakage occurs, please notify a supervisor immediately so that they can take appropriate action.
  • We have stringent procedures related to food defense, which is protecting food from intentional adulteration. While you are on Food Bank property, please be observant and report to a supervisor any suspicious activities, behavior or situations that could lead to the intentional adulteration of product.
  • We have procedures to protect employees, volunteers and food from exposure to pathogens from spills of human blood and other potentially infectious material. Please alert a supervisor immediately in the event of the release of blood or other potentially infectious material.

Ready to volunteer? Have questions? Need Additional info?

Visit our volunteer homepage to search upcoming shifts, view local contact information, and answers to frequently asked questions.

Hunger & Impact Map

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  • 629,980
    Individuals Facing Hunger
  • 15% 1 in 7
    Food Insecure Individuals
  • 105 million
    Pounds of Food Distributed by the Food Bank network
  • 86 million
    Meals Provided by the Food Bank network
  • 447,085
    People Enrolled for Assistance with SNAP (FNS or Food Stamps)
  • $132M
    Local Economic Impact of SNAP (FNS or Food Stamps)
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