Benefits Outreach


COVID-19 Update for Benefits:

  • Supplemental benefits for COVID-19 will continue in November. Benefits will be randomly distributed every other business day beginning November 22. While there is no way to determine you supplemental benefit date, it will be during those time frames. Households already receiving the maximum benefit amount will not receive a supplemental benefit.
  • NC DHHS is no longer automatically renewing FNS cases. Cases expiring October 31 are required to complete a recertification form and mail or fax that form to their county DSS office.
  • Work requirements suspended for Able-Bodied Adults Without Dependents (ABAWDs) during this pandemic, so folks previously denied for not working 20 hours/week could now be eligible
  • If you have specific questions, please reach out to our team members (contact info below).


Need help feeding kids & teens? These locations are offering grab-and-go meals for youth during COVID-19.

If you are interested in applying for Food Stamp benefits, also known as Food & Nutrition Services (FNS) in North Carolina, please contact a Benefits Outreach Coordinator for assistance. Our team of Benefits Outreach Coordinators are also happy to answer questions you may have about FNS/Food Stamp eligibility.

Click here to complete a contact form to request assistance.

Food Bank Benefits Outreach Contacts

Benefits Outreach Coordinators are available to help answer questions about eligibility and the application process and assist with completing your application using our convenient fillable form. Contact any Outreach Coordinator or request for them to call you.

Para asistencia con aplicaciones para las estampillas de comida y otros programas, contacte a David Madinger.

Additional Resources

North Carolina also offers an Online application called EPASS. 

For assistance with existing FNS cases, please contact your local DSS office. 

If you need food assistance while waiting for your application to process, visit our local pantry finder to find help near you. 

FNS Interview Process

Phone interviews are required for all phone and online applications. Households with less than $150 per month in income may be eligible for expedited benefits. The processing time for expedited benefits is seven calendar days. All other cases may take up to 25 calendar days to process.