Reports, Financials, & Privacy

The Food Bank’s Annual Impact Report provides an overview of our goals and accomplishments from the previous year. Click here to read our 2019 Impact Report.

The Food Bank is a registered 501(c)(3) nonprofit established in 1980, Tax ID Number 56-1283426. Click here to view our Letter of Determination.

The Food Bank submits to an annual independent audit, reviewing our financial records and accounting practices. Click here to see our FY1920 Audited Financials.

The Food Bank files an IRS Form 990 annually, providing information about our annual operations and finances. Click here to see our FY1819 Form 990.

financials & reports

The Food Bank of Central & Eastern North Carolina (the Food Bank) takes privacy and data security very seriously, and values the trust placed in our organization to protect personal information. Out of an abundance of caution, we are writing to inform you about a data security incident that occurred involving Blackbaud, a Food Bank vendor and provider of fundraising and donor management solutions for numerous not-for-profit organizations and public universities. 

In July, Blackbaud contacted the Food Bank to advise that it had been the victim of a ransomware attack that occurred in May 2020. The cybercriminal was able to remove a copy of a subset of Blackbaud’s clients’ data, which included some of the Food Bank’s database. 

The Food Bank immediately launched an internal investigation to assess the information provided by Blackbaud and confirmed that the only information compromised is that which is already publicly available: 

  • Public biographical information such as name, title, date of birth, spouse/marital status 
  • Contact details such as mailing addresses, phone numbers, and e-mail addresses 

All sensitive private information, such as credit card or financial account numbers, remained secure and was not accessedAlso, key to notethe Food Bank does not manage or store this information. 

Blackbaud worked with law enforcement and engaged counsel and data breach experts to review the incident.  You can learn more about this incident on Blackbaud’s website here.  Based on these actions and the conclusions from their investigation, Blackbaud advised the Food Bank that there is no need for you to take any action at this time.  After consulting with information security legal counsel, the Food Bank determined that the absence of sensitive private information from the affected data supports Blackbaud’s conclusion.  Even so, prioritizing caution and as a reasonable best practice, we recommend remaining vigilant and promptly reporting any suspicious activity or suspected identity theft to authorities and your financial institutions. The Food Bank and Blackbaud continue to monitor and take action to ensure your information is and remains protected. 

We are sincerely grateful for your dedication to our mission and apologize that this security incident occurred. If you have any questions, please contact: Samantha Wright, Director of Development Operations & Analytics, at swright@foodbankcenc.org. 

Donor Privacy Statement

The Food Bank of Central & Eastern North Carolina shares your concerns about your personal information and privacy. In order to better protect your privacy, the Food Bank has provided this notice explaining our donor information practices and the choices you can make about the way your information is collected and used. This policy is used for donor information collected both online and offline. 

Information We Collect and How We Use That Information 

  • Personal Information: The Food Bank may ask you for your name, e-mail address, postal address, telephone number, fax number as well as other relevant information. We use this information: (a) to respond to any of your inquiries or questions about our services; (b) for internal marketing purposes and as part of the Food Bank’s donor database; and (c) to provide you additional and updated information and materials regarding the Food Bank of Central & Eastern North Carolina services. The Food Bank of Central & Eastern North Carolina does not and will not share, sell, lease or rent your personal information to third parties. 

  • Internet Protocol Addresses: We collect an IP address from visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Site, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information. 

  • Cookies: Our Site uses cookies to enhance your experience while using our Site. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular website and to make sure you don’t see the same ad repeatedly. Many consider the use of cookies to be an industry standard.  

    Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them. 

Security

The Food Bank has implemented multiple security measures to help protect against the risk of loss, misuse and alteration of any information under the Food Bank of Central & Eastern North Carolina’s control. 

  • SSL: All information provided to Food Bank is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The VeriSign Secured Seal is featured on our donation pages verifying security status. 

  • PCI DSS: Online donations and other financial transactions completed through Food Bank pages are PCI DSS Compliant. PCI DSS is the payment card industry security requirement for entities that store, process or transmit cardholder data. 

  • Internal Security Policies: Account information is placed on secure portions of our Site that are only accessible by certain qualified employees of Food Bank. 

  • Other Websites: Our Site contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which the Food Bank has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours. 

Contact Us

You may contact the Food Bank with questions or comments regarding this Privacy Policy or anything else related to this website at communication@foodbankcenc.org or at 919-875-0707.