Reports, Financials, & Privacy

The Food Bank’s Annual Impact Report provides an overview of our goals and accomplishments from the previous year. Click here to read our 2019 Impact Report.

The Food Bank is a registered 501(c)(3) nonprofit established in 1980, Tax ID Number 56-1283426. Click here to view our Letter of Determination.

The Food Bank submits to an annual independent audit, reviewing our financial records and accounting practices. Click here to see our FY1819 Audited Financials.

The Food Bank files an IRS Form 990 annually, providing information about our annual operations and finances. Click here to see our FY1819 Form 990.

financials & reports

The Food Bank of Central & Eastern North Carolina takes privacy and data security incredibly seriously, and values the trust placed in our organization to protect personal information. The Food Bank has implemented multiple security measures to help protect against the risk of loss, misuse, and alteration of any information under the Food Bank of Central & Eastern North Carolina’s control.

On July 16, 2020, the Food Bank was contacted by Blackbaud, one of the world’s largest providers of fundraising and donor management solutions for not-for-profit organizations, including the Food Bank. Representatives informed us that Blackbaud had been the victim of a ransomware attack in May 2020. The cybercriminal was able to remove a copy of a subset of Blackbaud’s clients’ data, which included some of the Food Bank’s database.

The Food Bank immediately launched an internal investigation and determined that the only information compromised is that which is already publicly available:

  • Public biographical information such as name, title, date of birth, spouse/marital status
  • Contact details such as mailing addresses, phone numbers and e-mail addresses

All private information, meaning credit card or financial account numbers, is protected and encrypted, and was not breached or stolen.

Steps the Food Bank is taking to ensure continued protection and data security:

We immediately launched our own investigation and have taken the following steps, working with our Director of IT and Director of Development Operations & Analytics, and consulting with a Data Use Privacy & Security partner at the law firm of Smith Anderson.

  • We have asked Blackbaud to clarify and explain why there was such a delay between finding the breach and notifying us, as well as confirming actions Blackbaud is taking to increase its security.
  • We are taking steps to learn how many other parties in the hunger relief sector and the wider not-for-profit sector have been affected.

The Food Bank and Blackbaud do not believe there is a need for our constituents to take any action at this time. As a best practice, we recommend remaining vigilant and to promptly report any suspicious activity or suspected identity theft to authorities and your financial institutions.

For questions related to the security incident, please contact: Samantha Wright, Director of Development Operations & Analytics, at swright@foodbankcenc.org or 919-865-3045.

Donor Privacy Statement

The Food Bank of Central & Eastern North Carolina shares your concerns about your personal information and privacy. In order to better protect your privacy, the Food Bank has provided this notice explaining our donor information practices and the choices you can make about the way your information is collected and used. This policy is used for donor information collected both online and offline. 

Information We Collect and How We Use That Information 

  • Personal Information: The Food Bank may ask you for your name, e-mail address, postal address, telephone number, fax number as well as other relevant information. We use this information: (a) to respond to any of your inquiries or questions about our services; (b) for internal marketing purposes and as part of the Food Bank’s donor database; and (c) to provide you additional and updated information and materials regarding the Food Bank of Central & Eastern North Carolina services. The Food Bank of Central & Eastern North Carolina does not and will not share, sell, lease or rent your personal information to third parties. 

  • Internet Protocol Addresses: We collect an IP address from visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Site, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information. 

  • Cookies: Our Site uses cookies to enhance your experience while using our Site. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular website and to make sure you don’t see the same ad repeatedly. Many consider the use of cookies to be an industry standard.  

    Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them. 

Security

The Food Bank has implemented multiple security measures to help protect against the risk of loss, misuse and alteration of any information under the Food Bank of Central & Eastern North Carolina’s control. 

  • SSL: All information provided to Food Bank is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The VeriSign Secured Seal is featured on our donation pages verifying security status. 

  • PCI DSS: Online donations and other financial transactions completed through Food Bank pages are PCI DSS Compliant. PCI DSS is the payment card industry security requirement for entities that store, process or transmit cardholder data. 

  • Internal Security Policies: Account information is placed on secure portions of our Site that are only accessible by certain qualified employees of Food Bank. 

  • Other Websites: Our Site contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which the Food Bank has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours. 

Contact Us

You may contact the Food Bank with questions or comments regarding this Privacy Policy or anything else related to this website at communication@foodbankcenc.org or at 919-875-0707.